Office HQ - Helping you manage Level 1 support calls

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If your team is constantly getting interrupted answering Level 1 support calls or you need help triaging calls after hours, OfficeHQ’s team can help. In the lead up to the festive season, find out how Office HQ can support your team.

Office HQ - Helping you manage Level 1 support calls

If your team is constantly getting interrupted answering Level 1 support calls or you need help triaging calls after hours, OfficeHQ’s team can help.

By outsourcing call answering and Level 1 support to OfficeHQ’s Australian-based call centre agents, you can:

· Save considerably on an in-house receptionist’s wages

· Ensure calls are promptly answered around the clock

· Improve efficiency in problem resolution – keeping customers happy

· Allow technicians to focus on more complex troubleshooting or priority support tickets – increasing job satisfaction

A 7-day free trial is available and ACS members can save 10% off OfficeHQ’s standard call answering subscriptions for 12 months using the code ACS10.