How to get your first job as a Business Analyst
Starting a career as a Business Analyst (BA) may seem challenging, but with the right steps and strategy, you can successfully secure your first role. In a recent How to get your first job as a Business Analyst webinar hosted by the Australian Computer Society (ACS) Queensland branch, four business professionals shared their insights into breaking into the BA field. Here’s a step-by-step guide based on their advice.
1. Understand the role of a business analyst
The first step in your journey is understanding what a Business Analyst does. As Zolzaya Bayarsaikhan, Business Analysis Consultant at BAPL and Chair of the ACS Queensland Emerging Professionals Committee, explained, "A BA is an agent of change." Business Analysts bridge the gap between business needs and technology solutions, ensuring that projects meet organisational goals. They work across various industries, often liaising with both technical teams and stakeholders.
A business analyst’s role can vary depending on the company or industry. Key responsibilities include gathering requirements, facilitating discussions with stakeholders, and documenting processes to ensure the successful delivery of projects.
2. Develop the right skills
Breaking into business analysis requires a mix of technical and soft skills. According to Miesha Nadri, Business Analyst at MEX Maintenance Experts, technical skills in business analysis tools and methodologies, such as process mapping and writing user stories, are important. If you lack these, certifications like the Certified Business Analysis Professional (CBAP) or Entry Certificate in Business Analysis (ECBA), offered by the International Institute of Business Analysis (IIBA), can help demonstrate your capability.
Beyond technical skills, Miesha stressed the importance of communication and problem-solving abilities. Business Analysts spend a lot of time talking to people across different levels of the organisation, translating business needs into technical requirements. As Miesha noted, "Strong communication skills and the ability to listen carefully are crucial for success."
As an ACS member you also have complimentary access to Skillsoft offering multiple certifications and avenue for you to develop your skills including a live practice environment
3. Leverage transferable skills
If you don’t have a business analysis background, don’t worry. Many skills from other roles are highly transferable to business analysis. For example, Zolzaya shared her experience of moving from a role in supply chain management to business analysis. The problem-solving and project management skills she gained in her previous career helped her succeed in her new role.
Even if you come from a completely different field, such as IT support or customer service, you likely already possess skills that are useful for business analysis. Understanding how business processes work, managing stakeholders, and finding solutions to problems are all valuable skills that can transition smoothly into a BA role.
4. Build practical experience
Gaining relevant experience is key to landing your first job as a business analyst. One of the best ways to do this is through internships, volunteer work, or entry-level positions. Many professionals, including Miesha, shared that they started by taking up internships and part-time roles to build practical experience. "Every role, no matter how small, teaches you valuable lessons and helps build your portfolio," Miesha advised.
Volunteering for organisations like ACS, which regularly hosts events and activities for emerging professionals, can also help you gain hands-on experience and network with industry experts. If you are interested in volunteering at ACS or getting involved with your ACS branch reach out to your branch manager.
5. Network and make connections
Networking is crucial for breaking into any new field, and business analysis is no different. Neha Rathod, ACS Queensland Emerging Professionals Committee Member, recommended joining professional groups like the ACS to connect with potential employers and mentors. Attending industry events, webinars, and meetups provides opportunities to interact with professionals in the field and learn about potential job openings.
Dulitha Piyasena, Data Analytics Consultant at Tranzformd, echoed this advice, noting that his involvement in student societies and professional meetups helped him build a strong network. "Networking opens doors to opportunities you may not find through traditional job listings," Dulitha explained.
6. Stay persistent and adaptable
It’s important to recognise that breaking into business analysis might take time and persistence. As Zolzaya mentioned, imposter syndrome and self-doubt can hold you back, but it’s crucial to stay confident in your abilities and skills.
Miesha also shared her experience of applying for numerous roles before finally securing a business analyst position. Her advice? “Don’t get discouraged by rejections. Use each application as a learning experience.”
Furthermore, be open to adapting your career path as opportunities arise. Many business analysts, including Miesha and Dulitha, found themselves wearing multiple hats—working as business analysts and testers or data analysts. This flexibility can make you more attractive to employers.
Conclusion
The path to becoming a business analyst may not always be straightforward, but with the right mindset, you can achieve your goal. By understanding the role, developing your skills, building practical experience, and networking, you’ll be well on your way to securing your first BA position. Persistence and adaptability will be your allies throughout this journey.
A special thank you to our panelists for sharing their valuable insights and experiences. For more, be sure to watch the full recording of the webinar.
And don’t forget to check out the ACS Career Platform to explore and apply for BA roles that could kickstart your journey as a business analyst.